Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Greater Vancouver that provides these benefits to your business.
Here are the reasons you can depend on GM Solutions to keep you and your business up and running:
Responsive
When you call or email us, you can count on a quick response. Emergency response time is one hour or less guaranteed. You shouldn’t have to endure delays of hours or even days for someone to get around to helping. We can fix most problems remotely without waiting for a technician to travel to your location. If on-site support is needed, we will send a specialist to take care of the issue.
Reputable
GM Solutions became Microsoft Certified Partner in 2003. For nearly 20 years, as featured in the Redmond Partner Channel Magazine, we have delivered on the promise. Our proudest accomplishment is the large number of long-term clients who put their trust in us year after year.
Experienced
On average, our technical support specialists have 5-10 years of experience. Most of them are educated at Canadian universities. We provide our technicians with continuing education opportunities regularly to allow them to stay current with the latest technology.
Business Savvy
GM Solutions identify and focus on your business priorities. We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company. If required, we work outside of regular business hours in order to minimize interruption in your daily activities.
One-Stop-Shop
We handle all aspects of your IT infrastructure, including hardware and software management, vendor relationships for your internet connectivity, website management, maintenance renewals, and other related technology needs. We focus on your IT so you can focus on your business.
Proactive
Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires. Our Security Operations Centre is located in North America and provides around-the-clock protection and rapid response.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.